ManageEngine As Self Service Plus Professional Edition

Rockland County is seeking to procure ManageEngine As Self Service Plus Professional Edition software through Request for Quotation RFQ-RC-2025-130, issued by the Department of General Services Purchasing Division. The procurement specifically involves the software license renewal and an additional Multi-Factor Authentication (MFA) Add-On, with the current software license already renewed until May 5, 2026. The key deliverable is the professional edition software with enhanced security capabilities through the MFA component. The solicitation was initially posted on August 4, 2025, with a proposal submission deadline of August 8, 2025 at 3:00 PM, as extended by Addendum #1. Vendors must carefully review all documentation, including Addendum #II, which provides specific guidance on quote requirements and emphasizes the need for comprehensive pricing that includes both existing software and the MFA Add-On. Bidders are required to acknowledge receipt of addenda on their proposal's signature page, with failure to do so potentially resulting in disqualification. The evaluation will likely focus on compliance with technical specifications, pricing, and adherence to the county's General Terms and Conditions for Commodities and Non-Professional Services.

The solicitation does not explicitly mention specific set-aside designations or restrictions for disadvantaged business enterprises. The procurement appears to be open to technology vendors capable of providing the specified ManageEngine software solution. While no incumbent vendor is directly identified, the documents indicate an existing software deployment that requires continuation and enhancement. The current contract suggests ongoing technology infrastructure needs within Rockland County's information systems. Although no specific budget range is provided in the available documents, the procurement involves a professional edition software license with an MFA Add-On, which implies a technology investment typical of enterprise-level software solutions. The contract will be managed through the Rockland County Department of General Services, located at the Dr. Robert L. Yeager Health Center in Pomona, New York, with oversight from Paul J. Brennan, the Director of Purchasing, who holds professional certifications in procurement.