Managed Security Service Provider (MSSP) RFP

The Metropolitan Transportation Authority (MTA) is seeking a Managed Security Service Provider (MSSP) through a Request for Proposal (RFP) to support its comprehensive cybersecurity monitoring program across IT and operational technology environments. The primary objective is to procure a vendor capable of delivering 24/7 real-time Level 1 monitoring, incident triage and response, SIEM cloud environment hosting and administration, and threat intelligence services. The contract term is structured for five years with an option to extend an additional three years, potentially creating an eight-year engagement. A virtual pre-bid proposal meeting is scheduled for July 29, 2025, at 9:30 AM via Microsoft Teams, and interested bidders must contact Cindy Toppin at cindy.toppin@mtahq.org to register. Potential vendors must obtain an MTA Bidder/Supplier Number through the MTA Vendor Portal (www.mymta.info) to access bid documents, which are available at no cost starting July 18, 2025. The final proposal submission deadline is August 11, 2025, at 2:30 PM, with full details available on the MTA procurement website.

The solicitation does not include a service-disabled veteran-owned business set-aside, and the opportunity is open to vendors across all New York State counties. While specific evaluation criteria are not explicitly detailed in the document, interested firms will likely need to demonstrate robust cybersecurity capabilities, comprehensive monitoring expertise, and the ability to support complex IT and operational technology security environments. The RFP covers all NYS counties, suggesting a broad and potentially significant contract opportunity. No incumbent vendors or specific budget ranges are mentioned in the provided documentation. Prospective bidders are strongly advised to thoroughly review the full RFP documentation on the MTA procurement website and ensure complete compliance with registration and submission requirements. Vendors must complete registration through the MTA Vendor Portal before accessing detailed bid materials, which represents a critical preliminary step in the procurement process.