Locksmith Services

BakerRipley, a nonprofit community development agency headquartered in Houston, Texas, is requesting proposals for locksmith services across multiple agency locations on an as-needed basis, with proposals due November 4, 2026 at 10:00 a.m. (CT) and a mandatory vendors conference on October 7, 2026 at 10:00 a.m. (CT).

The scope includes installation, repair, and maintenance of commercial lockable hardware; key production and replacement; master key system design and maintenance; preventative maintenance program design; and emergency response services. All locksmiths must have a minimum of five years of experience and maintain current licenses and insurance. The vendor must provide 24/7 emergency service with same-day response times: two-hour response during regular business hours and four-hour response outside regular hours and on agency holidays. Pricing is submitted via an Excel Bid Sheet.

The contract term is five years with the possibility of four one-year renewal periods under the same terms and conditions, subject to written agreement by BakerRipley. Insurance requirements include $1,000,000 Commercial General Liability per occurrence, Workers' Compensation at state statutory limits, and $100,000 Automobile Liability per person. BakerRipley reserves the right to add or delete locations and services during the contract term and may terminate the contract for cause with 10-day notice or for convenience with 30-day notice.

Evaluation weights are company narrative and qualifications (15 points), vendor experience and qualifications (15 points), back-office administration (10 points), safety and training (15 points), customer service (25 points), and cost effectiveness (25 points). Questions are due October 21, 2026. Anticipated contract award is the week of November 30, 2026.