Language access translation services - language access translation services

The Orleans Parish School Board (OPSB) is issuing a Request for Proposal for comprehensive Language Access Translation and Interpretation Services to support English Learner students and immigrant families across the district. The procurement seeks a qualified contractor to provide on-demand phone and video interpretation, on-site consecutive and simultaneous interpretation, and document translation services including technical reports. The contractor must establish and maintain a cloud-based platform for managing service requests, tracking usage data by language and service type, and generating detailed invoicing reports. Additionally, the contractor is required to conduct in-person training at school sites covering interpretation ethics, platform protocols, and federal language access requirements. Evaluation criteria include a minimum five years of experience in consecutive, simultaneous, and technical translation services (20 points); a sustainable implementation plan demonstrating quality and capacity (20 points); high-quality work samples or portfolio (15 points); knowledge of NOLA-PS and Greater New Orleans location (10 points); qualifications of primary personnel with demonstrated language proficiency (10 points); Disadvantaged Business Enterprise (DBE) participation goal of 35 percent (10 points); and cost of services (15 points). Key dates include a virtual pre-proposal meeting on Friday, March 27, 2026, at 12:00 P.M. CST; written questions deadline of Monday, April 6, 2026, at 4:00 P.M. CST; addenda issuance no later than Friday, April 10, 2026; electronic proposal submission deadline of Thursday, April 16, 2026, at 12:00 P.M. CST; and oral presentations for top-ranked proposers scheduled for April 30, 2026.

The contract includes a DBE participation goal of 35 percent, and vendors must submit required DBE documentation including certification letters and compliance forms or face proposal rejection. All pricing must be all-inclusive, covering personnel, equipment, software, travel, mileage reimbursement, and administrative time costs. The contract term is one year with two optional one-year renewal periods, with award notification and contract execution dates to be determined. All vendors awarded contracts must complete the EDGAR Contract Addendum confirming compliance with federal grant requirements and 2 CFR 200 standards. The project budget is $350,000. The OPSB serves approximately 43,875 students, with 7.28 percent identified as having limited English proficiency and 10.71 percent Hispanic student representation, demonstrating significant demand for comprehensive language access services.