JSO-ISM-idemia livescan desktop (92710)

The Jacksonville Sheriff's Office is soliciting bids on an IDEMIA Live Scan Desktop system to replace its current fingerprint capture equipment, with proposals due September 2, 2026. This is a sole-source procurement — JSO has justified the single-source approach based on operational compatibility with existing criminal justice infrastructure and fingerprint databases, avoiding the software integration, retraining costs, and operational disruption that would accompany switching to an alternative vendor.

The scope covers biometric identification hardware and software compatible with JSO's existing infrastructure, fingerprint database systems, and law enforcement booking and identification operations. The Live Scan system must support fingerprint capture, processing, and interoperability with state and federal fingerprint databases while maintaining operational continuity during the upgrade from legacy equipment.

JSO's justification document emphasizes that the IDEMIA system represents the most cost-effective and operationally efficient solution given the agency's current technology environment and the lack of comparable alternatives that would deliver equivalent functionality without substantial implementation risk and operational costs. The procurement includes desktop Live Scan hardware, associated software, vendor implementation support, staff training, and full operational deployment phases.

The attached supplier specification document (18162-26_SUPPLIER.pdf) establishes technical parameters, functionality requirements, performance metrics, pricing structures, maintenance provisions, training requirements, and installation and support service details for bidders. Procurement follows Florida state and local purchasing requirements. The City of Jacksonville's protest procedures under Ordinance Code Section 126.901 govern bid protests; notices of protest related to award decisions must be filed within forty-eight hours of posting or written notification, addressed to the Chief of Procurement at 214 N. Hogan Street, 8th Floor, Jacksonville, Florida 32202, or via email to dustinf@coj.net.