JSO-ISM- caseguard ultimate suite (92229)

The City of Jacksonville, Florida, Jacksonville Sheriff's Office is requesting quotes on a CaseGuard Ultimate Suite audio/video imaging system under ITQ 18107-26, with quotes due August 13, 2026 at 4:00 p.m. EST. Bidders are encouraged to participate in the City's Jacksonville Small and Emerging Businesses (JSEB) Program.

The scope covers the CaseGuard Ultimate Suite with full hardware and software integration. Delivery is to 501 East Bay Street, Jacksonville, Florida 32202. The contract runs from August 13, 2026 through August 12, 2027, with the City reserving the right to extend beyond the initial term. All unit prices must include freight, delivery, and handling to the specified location.

Pricing shall remain firm for the first year of the contract. Any escalation or de-escalation requests thereafter require Consumer Price Index documentation and City approval. Payment terms are 45 days after the invoice date. Bidders must respond with full quantity on each line item and may revise submissions until the closing deadline.

The procurement is categorized under Integrated Hardware-Software IT Solutions (Microcomputer) with commodity code 204.47. Standard City procurement requirements apply, including insurance certificates, one-year performance guarantees from acceptance, nondiscrimination compliance, and adherence to the Solicitation Silence Policy. All bid responses must be submitted electronically through the City's 1Cloud Supplier Portal. No pre-bid conference or site visit is scheduled. Award is anticipated following the bid closing date.