JSO-ISM- archive social renewal (92728)

The City of Jacksonville's Jacksonville Sheriff's Office (JSO) is soliciting quotes to renew its Archive Social subscription service under ITQ 92728, with quotes due August 26, 2026 at 4:00 p.m. Eastern. Award will be made on an all-or-none basis to the lowest responsive, responsible bidder; price is the sole evaluation criterion.

The scope comprises four line items: upgrade from a 30k plan to a 40k plan with unlimited accounts and up to 40k records per month; a social media archiving subscription with unlimited accounts up to 20k records per month including Risk Management Analytics; a Risk Management Analytics subscription; and upgrade from a 20k plan to a 30k plan with unlimited accounts and up to 30k records per month. The contract term runs October 1, 2026 through September 30, 2027.

Bidders must submit full quantity on each line item. Unit prices must include freight, delivery, and handling charges to the delivery location at 501 East Bay Street, Jacksonville, FL 32202; freight terms are prepaid with best-way shipping to FOB Destination. All responses must be submitted electronically through the City's 1Cloud e-procurement system. Bidders may revise responses until the closing deadline.

Bidders must be legally authorized to do business in Duval County and obtain applicable local business licenses. Comprehensive insurance requirements apply, including workers' compensation and cyber liability coverage, with the City of Jacksonville named as additional insured on most policies. Bidders must acknowledge conflict-of-interest certification, equal business opportunity program participation, and solicit silence policy compliance. Payment terms for non-construction services are 45 days after the date specified in Florida Statute Section 218.73, with invoices submitted to the City's General Accounting Division via email or the 1Cloud Supplier Portal. The City reserves the right to reject any or all bids.