Janitorial Services

The North Carolina Department of Revenue is requesting bids for janitorial services at its Fayetteville Service Center facility, with bids due August 24, 2026 at 2:00 PM and a mandatory site visit on August 17, 2026 at 2:00 PM. Late arrivals at the site visit are prohibited and result in bid rejection.

The scope encompasses daily, weekly, bi-weekly, monthly, and quarterly cleaning services plus annual major maintenance including window washing, carpet cleaning, floor stripping and waxing, and ceiling vent cleaning at 3401 Village Drive, Fayetteville, North Carolina. The facility is 11,138 square feet of office space comprising 9,775 square feet of carpeted area, four restrooms, 44 offices/cubicles, three conference rooms, and approximately 26 building windows. Pricing shall be firm, fixed, and all-inclusive of labor, materials, supplies, equipment, and overhead. Vendors must submit detailed pricing using unit price format for general cleaning and separate line items for quarterly, semi-annual, and annual maintenance services, plus an hourly rate for COVID-19 cleaning services on Attachment A.

The initial contract term is one year with options for two additional one-year renewals at the State's discretion; renewal notice is required at least 30 days before the end of each term. Award will be made to the lowest responsive bid meeting all specifications. Contract award is anticipated August 31, 2026.

Vendors must be registered with the North Carolina Secretary of State, provide three customer references for similar services, submit a Financial Condition Certification (Attachment G), and comply with criminal background check requirements for all personnel. Vendors must select one of three performance guarantee options: a surety bond equal to one-third of annual cost, a 10% reduction for three months followed by 5% for nine months, or a cashier's check/money order equal to 6% of annual contract price. The contract includes monthly invoicing, quarterly business review meetings, a performance remediation process with cure letters before default, and transition assistance provisions if the contract is not renewed or is canceled.