Janitorial Maintenance Services

The Town of Cary, North Carolina Public Works Department is requesting proposals for janitorial maintenance services at various Town-owned facilities under RFP #354-PW26-28, with proposals due July 17, 2026 at 2:00 PM ET and pre-proposal site visits scheduled June 9–12.

Contractors must demonstrate a minimum of five years' janitorial experience with municipalities or similarly-sized private companies. The scope encompasses full-service janitorial maintenance including daily and nightly cleaning, weekly and monthly services, semi-annual deep carpet cleaning, and floor stripping and waxing across ten facility sections plus park comfort stations, the GoCary transit facility, and bus stops. The contractor must furnish all expendable supplies including toilet tissue, paper towels, and hand soap to Georgia Pacific standards or equivalent products approved by the Town, as well as all cleaning equipment and supplies. The contractor is responsible for employee supervision, uniforms, safety, and maintenance of building security including management of fobs and keys.

The initial contract term is three years, with the Town holding an option to renew for up to two additional one-year terms, not to exceed five years total. Anticipated contract award is July 31, 2026, with an effective date of August 31, 2026.

Evaluation criteria are cover letter and letter of intent; corporate background and experience with references (35% weight); financial statements and project understanding and approach (30% weight); team organization and experience (unweighted); and cost proposal (25% weight). Written questions are due June 26, 2026 at 4:00 PM ET, with the Town's responses posted as an addendum by July 3. Pricing must remain firm for 90 days after the RFP due date. Contractors must maintain comprehensive insurance including general liability ($1,000,000 per occurrence), workers' compensation at statutory limits, and commercial automobile liability ($1,000,000 CSL), with the Town named as additional insured.