HP Inc Poly Telephony Products and Services

The State of Alabama Division of Procurement is requesting bids on HP-branded Poly telephony products and services for all state agencies, with contract prices available to local governmental agencies and schools, with bids due August 5, 2026 and questions due July 17, 2026. This is an all-or-none award to the lowest responsible bidder(s) meeting specifications; bidders must submit an OEM authorization letter and bid on all six line items — OEM Headsets and Accessories, Conference Phones and Accessories, Business Phones and Accessories, Video Conferencing and Accessories, Software, and Supplier's Support and Technical Services — to be considered for award.

The scope covers HP Inc. Poly core telephony equipment from the OEM catalog, including phones, licenses, and related telephony systems and equipment. The solicitation explicitly excludes wiring and cabling, network transport services, connectivity services, cloud-based products and solutions, and premise distribution system services. Delivery intervals are 30 to 90 calendar days depending on order size; orders exceeding 500 items are subject to individual negotiation. Post-award requirements include manufacturer standard warranties at no additional cost, certified technical support via toll-free or internet during normal business hours with one-hour response times and 24-hour on-site support when ordered, and delivery of all products with necessary cables, cords, manuals, and software.

The contract term is 12 months with options to extend for up to four additional 12-month periods with identical pricing, terms, and conditions, contingent upon written approval from both the state and supplier no more than 30 days prior to each contract expiration. Awarded bidders must attend the Supplier Expo in the initial contract year, with participation optional thereafter. Pricing must be submitted as a single percent discount off manufacturer's suggested retail price or published catalog prices with no more than two decimal places; bids are F.O.B. destination with all freight charges included. Awarded suppliers must pay the state an administrative fee of 2 percent of total sales, remitted quarterly, and accept multiple forms of electronic payment at no additional cost, including state credit cards, P-cards, and EFT. No guaranteed minimum purchase quantity is specified. Evaluation criteria prioritize technical capabilities, pricing competitiveness, vendor experience, financial stability, and service delivery capabilities.