HL7 Soup Pro Site Licenses - DSHS

The Texas Health and Human Services Commission (HHSC) Procurement and Contracting Services (PCS) division is issuing an Invitation for Bids (IFB) on behalf of the Texas Department of State Health Services (DSHS) for HL7 Soup Pro Site Licenses. The solicitation seeks software licenses and integration services to facilitate healthcare data transfer, specifically focusing on visualizing, editing, and managing HL7 messages between medical systems. The services will be delivered remotely to locations in Austin, Texas and HHS Region 7. The contract is set to begin on December 22, 2025, with an initial twelve-month term and two optional twelve-month renewal periods, potentially extending up to one additional year. Key performance requirements include contractor personnel responding to service calls within four hours during regular business hours (Monday through Friday, 8:00 AM to 5:00 PM Central Time) and within one hour for emergency services. The evaluation will be based on the contractor's ability to meet IFB requirements, service capacity, and pricing, with the award made to the bidder offering the best value to the State of Texas. Critical deadlines include a questions and clarifications deadline of December 5, 2025, and bid responses due by December 15, 2025, at 10:30 AM Central Time.

No specific set-aside percentages for disadvantaged businesses were identified in the solicitation. The contractor must obtain and maintain background checks on all personnel, provide 24-hour emergency contact information for at least two personnel, and furnish uniforms and identification badges. Insurance requirements are comprehensive, including workers' compensation, commercial general liability ($1,000,000 per occurrence), commercial automobile liability ($1,000,000 per accident), professional liability ($1,000,000), and umbrella liability insurance ($1,000,000). Pricing must be submitted on Exhibit C - Pricing Sheet as firm, fixed prices for the contract's duration, encompassing all labor, equipment, materials, supplies, and related expenses. The contractor is required to immediately implement any available price decreases and may request price adjustments aligned with the Consumer Price Index (CPI), subject to HHSC approval. While no specific budget range was explicitly stated, the detailed insurance and service requirements suggest a significant investment in securing robust HL7 message management and integration capabilities for the Texas health system.