GoRaleigh System Map Redesign Re-Advertisement

The City of Raleigh is requesting proposals for on-call graphic design services and transit information material creation for GoRaleigh's fixed-route bus and paratransit system, with proposals due August 4, 2026 at 4:00 PM EST. The scope includes creation and revision of system maps, fixed-route brochures, paratransit materials, and potential additions for microtransit zones and Bus Rapid Transit corridors, with all materials requiring Spanish translation and revision for the Hispanic community.

GoRaleigh operates 34 fixed routes across approximately 145 square miles with curb-to-curb paratransit service within a 0.75-mile radius of fixed-route alignments. Proposers must submit fixed rates for minor and major route brochure updates, system map updates, and hourly rates for additional design work not otherwise specified. All costs must be fully burdened to include labor, materials, software, overhead, profit, and expenses.

The initial contract term runs one year from Notice to Proceed (beginning November 1, 2027), with options for an additional two to four years of renewal. The contract is financed in whole or in part with Federal Transit Administration funding, requiring compliance with 2 CFR Part 200 and FTA circular guidelines. Proposers must provide at least three references from comparable transit agencies, recent financial statements, and evidence of proper licensing and commercial general liability insurance of $1,000,000 per occurrence and $2,000,000 aggregate.

Evaluation criteria are corporate background and experience (20 points), firm financial stability (10 points), project understanding (20 points), project approach (15 points), team firm experience (20 points), and proposed cost (15 points), with up to 5 additional points available for interviews or demonstrations. Written questions are due July 23, 2026 at 12:00 PM EST. The evaluation meeting is anticipated for the week of August 10, 2026, with interviews potentially occurring at week's end and selection announcement the same week.