FY27 Vermont Systems’ RecTrac and WebTrac Software Renewal

The City of Jacksonville, Florida, Procurement Division is requesting quotes for renewal of Vermont Systems' RecTrac and WebTrac software licenses and related services under ITQ 18288-27, with proposals due October 21, 2026 at 4:00 p.m. Eastern Time. The City encourages participation of Jacksonville Small and Emerging Businesses (JSEBs) and requires bidders to demonstrate compliance with the JSEB program.

The scope covers annual renewal of software licenses, web hosting services, periodic software upgrades, maintenance, telephone support, and immediate software repairs for the Department of Parks, Recreation, and Community Services. The software serves customers and visitors to Jacksonville's parks. Bidders must respond with full quantity on all line items to be considered for award.

Award will be made on an all-or-none basis to the lowest responsive, responsible bidder ranked by price only. Pricing must remain firm for the first year of the contract term; any subsequent requests for price escalation or de-escalation based on the Consumer Price Index or industry-wide increases are subject to City approval. All unit prices must include freight, delivery, and handling to 214 North Hogan Street, 9th Floor, Jacksonville, Florida 32202. Payment terms are net 45 days after invoice under Florida Statutes Section 218.73.

Bidders must obtain and maintain applicable local, state, and federal licenses, register with E-Verify for employee work authorization verification, and comply with insurance requirements including workers' compensation, general liability, automobile liability, professional liability, and cyber liability coverage with the City named as additional insured. All bidders must provide evidence of legal authorization to do business in Duval County and submit a Conflict of Interest Statement. Bid submissions must be transmitted electronically through the 1Cloud Supplier Portal.