FY26 Sole Source Retail Realm - ABC IT INT#260050

The Alabama ABC Board is seeking a sole source procurement for MAX GLOBAL PAYMENT GATEWAY SUPPORT services, specifically targeting annual finance, operations, and retail applications technical support. The contract is structured for 100 total support hours, spanning the period from October 1, 2025, through September 30, 2026. This procurement opportunity requires a mandatory supplier sole source letter as part of the response package, indicating a specialized or unique service provider. The contract opportunity was posted on September 30, 2025, with a strict response deadline of October 5, 2025. Key deliverables include comprehensive technical support services for the Alabama ABC Board's technological infrastructure, focusing on financial and operational application systems. Vendors must be prepared to provide detailed hourly support services and demonstrate expertise in payment gateway and technical support environments.

While specific set-aside designations are not explicitly detailed in the opportunity description, the sole source nature suggests a targeted procurement with limited competitive bidding. The contract appears to be specifically designed for a pre-identified vendor with unique capabilities in payment gateway and technical support services. The maximum global payment support appears to be valued at the hourly rate multiplied by the 100-hour total, though an exact budget range is not specified. The procurement is exclusively for the Alabama state government, specifically the Alabama ABC Board, and targets specialized technical support services. No incumbent vendor information or specific integration requirements are provided in the current opportunity description. Potential respondents must carefully prepare their sole source letter and demonstrate their unique qualifications for providing the specified technical support services.