Freshservice Enterprise SFY27 Renewal 27-527-
Closed State & local contract opportunity Posted
- Solicitation number
- SRC0000042156
- State
- Ohio
- Responses due
Opportunity facts
Opportunity details come from ohiobuys.ohio.gov. Updated .
About this opportunity
The Ohio Department of Aging is requesting proposals for renewal of a Freshservice Enterprise software subscription under solicitation 27-527-, with proposals due October 9, 2026. The procurement covers a 12-month term from December 30, 2026 through December 30, 2027, with the department's stated intent to renew for a total of three years.
The scope includes 30 licenses of Freshservice Enterprise, 14 Freshservice Add-on Business Agent licenses, 1 Freshservice Add-on Asset Pack (500 assets per pack), and 30 Freshservice Add-on Freddy Co-Pilot licenses. This is a subscription renewal for existing software deployed within the department.
Opportunity text
Freshworks Freshservice Subscription Term: 12/30/2026 - 12/30/2027 30 ea. Freshservice Enterprise renewal 14 ea. Freshservice Add-on - Business Agent 1 ea. Freshservice Add-on - Asset Pack (500 Assets per pack) 30 ea. Freshservice Add-on - Freddy Co-Pilot It is the Ohio Department of Aging's intent to renew for three (3) years.
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