Financial and Administrative Support for LA SAFE

LA SAFE (Los Angeles County Service Authority for Freeway Emergencies), administered under the Los Angeles County Metropolitan Transportation Authority, is requesting proposals for financial and administrative support services under an SBE set-aside, with proposals due September 3, 2026 at 2:00 p.m. Pacific Time. This solicitation is open to LACMTA-certified Small Business Enterprises only.

The scope requires a fully trained and qualified individual working 24 to 40 hours per week at LA SAFE's Los Angeles offices to provide budget development and administration, data analysis, project coordination, procurement package development, administrative planning, process improvement recommendations, report preparation, and special projects as directed. Services support LA SAFE programs including the Kenneth Hahn Call Box System and the Southern California 511 Traveler Information System. Proposers must have three years of experience in financial and administrative support services, maintain a designated local project manager within Southern California, and demonstrate knowledge of interactive voice response systems, website management, and call center operations.

The contract runs from October 1, 2026 to April 1, 2027, a seven-month term with no renewal options. Pricing is firm fixed unit rate. Insurance requirements include General Liability of $1 million per occurrence, Commercial Automobile Liability of $1 million, Workers' Compensation, and Professional Liability of $1 million per claim, with LACMTA named as additional insured.

Evaluation is weighted as follows: pricing 30 points, technical proposals 35 points, and team qualifications and past performance 35 points. Contractors and subcontractors are excluded from bidding on the next-generation 511 project unless written exclusion is granted by LA SAFE. Questions must be submitted at least 7 business days prior to proposal closure. Proposals are submitted electronically to naranjov@metro.net.