ERP Modernization- System Integrator

The City of Raleigh is soliciting proposals for a system integrator to configure and implement a Workday-based ERP solution replacing the city's Oracle PeopleSoft system, with proposals due October 2, 2026 at 3:00 PM EST.

The scope encompasses Finance, Budget and Planning, and Human Capital Management modules, along with Procurement and Inventory Management functionalities. The SI must deliver resource management, governance and project management, planning and design, configuration and testing, training, deployment and hypercare (minimum three months post-go-live), data migration, integrations, security and compliance, change management, quality assurance, maintenance and operations, and knowledge transfer. The city manages approximately 9,098 ERP users across these functions. Proposers must demonstrate prior Workday implementation experience, comparable municipal or large government entity projects, and provide minimum two references from comparable projects completed within the past five years.

Compensation is structured around defined deliverables and milestones, with the city retaining a proposed 10 percent holdback of each milestone payment released upon successful go-live and hypercare completion. Proposals must include detailed cost breakdowns using the city's provided pricing sheet, with hourly rates fully burdened to include all overhead, profit, lodging, meals, and transportation. The contract term is defined by a completion date; the city remains fully operational throughout implementation.

The city's annual general fund budget is $657.1 million and enterprise fund budgets are $703.4 million. A pre-proposal virtual meeting is scheduled for September 18, 2026 at 10:00 AM EST. Written questions are due September 21, 2026 at 2:00 PM EST. Selected vendors will be invited to in-person interviews and presentations scheduled between November 16 and November 20, 2026 (0.5 day per vendor), with final selection anticipated in December 2026. All proposals and supporting documentation must be submitted electronically in PDF format through the city's submission portal.