Enterprise operational excellence &digital transformation assessment

The Orleans Parish School Board (OPSB) Procurement Department is requesting proposals for an enterprise operational excellence and digital transformation assessment, with proposals due October 20, 2026 at 10:00 a.m. CST. A Disadvantaged Business Enterprise participation goal of 35 percent applies.

The scope is a comprehensive assessment of enterprise administrative operations, business processes, governance, and supporting technology. The consultant must evaluate end-to-end administrative workflows; identify process bottlenecks; assess current systems including Munis Tyler Enterprise ERP, PowerSchool, SalesForce, Avela, Acuity Scheduling, and ReportWell; and develop recommendations for process redesign and artificial intelligence integration. Deliverables include current-state process maps, technology assessments, governance recommendations, a future-state operating model, and a phased implementation roadmap with 12-, 24-, and 36-month periods. The contract term is one year with options to renew for two additional one-year periods.

OPSB serves 41,822 students across 65 charter schools. The district requires proposers to obtain comprehensive insurance coverage: workers' compensation at statutory limits, general liability at $1,000,000 per occurrence, and errors and omissions coverage at $1,000,000.

Evaluation criteria total 100 points: K-12 school district experience (10 points), vendor-independent ERP expertise (15 points), workflow redesign success (10 points), organizational change management capability (10 points), client references (10 points), DBE participation at 35 percent (10 points), and cost (15 points). Pricing is 10 percent of the total evaluation score, evaluated on a competitive basis. Top-ranked proposers will present orally on October 28–29, 2026.

Proposals must include three to five client references from school districts, disclosure of litigation history, organizational qualifications documentation, and completion of all required NOLA-PS certification forms. Proposals failing to include required documents or acknowledge all addenda will be rejected as non-responsive. The virtual pre-proposal meeting is scheduled for October 2, 2026 at 10:00 a.m. CST. Questions are due by October 4, 2026.