Disaster Recovery Data Center Refresh

The City of Colorado Springs is conducting a Request for Information (RFI) for the Disaster Recovery Data Center Refresh Project Phase 2, focusing on developing comprehensive disaster recovery runbooks for their recently implemented hyperconverged server infrastructure. The procurement seeks vendor input to create standardized guides for responding to incidents and managing infrastructure failures across physical servers, virtual servers, and SaaS solutions. Key deliverables include detailed runbooks addressing incident response, failover processes, network recovery, server and application recovery, backup workflows, and security incident response. Vendors are required to provide company background, municipal experience, previous relevant work, estimated costs, and insights into runbook development methodologies. The RFI requires electronic submissions through the Rocky Mountain E-Purchasing System by May 1, 2025, at 2:00 PM MST, with vendor questions due by April 9, 2025, at 1:00 PM MST. The city aims to understand best practices, critical runbook elements, recommended structures for usability during crises, testing and validation procedures, and potential levels of automation and system integration.

The RFI is non-binding and does not specify specific set-aside designations or restrictions on responding organizations. The project builds upon a recently completed hyperconverged server infrastructure implementation, indicating a potential future competitive procurement process. While no specific budget range is explicitly stated, the RFI seeks detailed cost estimates for runbook development, including per-runbook pricing and bulk pricing options. The scope of work suggests the city is looking to develop a comprehensive disaster recovery documentation framework that can be used across various technological platforms and service types. The procurement appears open to a wide range of vendors with expertise in municipal IT infrastructure, disaster recovery planning, and comprehensive documentation development. The ultimate goal is to gather sufficient information to prepare for a potential formal Request for Proposal (RFP) and develop robust disaster recovery and incident response capabilities for the city's technological infrastructure.