Digital Video Network

Closed State & local contract opportunity Posted

Solicitation number
3524R14
State
Pennsylvania
Responses due

Opportunity facts

Point of contact

Opportunity details come from emarketplace.state.pa.us. Updated .

About this opportunity

The Pennsylvania Department of Transportation (PennDOT) is soliciting proposals for a Digital Video Network (DVN) to deliver customized content via flat-screen TVs installed across Driver Licensing and Photo License Centers throughout the Commonwealth, with proposals due September 29, 2026. The Department of General Services (DGS) Small Diverse Business (SDB) and Veteran Business Enterprise (VBE) program and PennDOT's Diverse Business (DB) program apply; the Commonwealth has made significant changes to SDB and VBE requirements, and failure to meet these requirements may render a proposal nonresponsive.

The scope is a turnkey DVN system designed to improve customer wait-time experience through targeted and engaging customized content displayed across multiple Driver Licensing and Photo License Centers statewide. Offerors must create a user profile within the Commonwealth's JAGGAER portal; proposal submittals will only be accepted electronically through JAGGAER.

A preproposal conference with SDB, VBE goals, and PennDOT Diverse Business information is scheduled for September 14, 2026 at 2:00 p.m. via Microsoft Teams. Participation is highly recommended given the significance of the revised SDB and VBE participation submission instructions and the risk of nonresponsiveness for noncompliance. RSVP is due to Mark Snyder (snmar@pa.gov) by September 13, 2026 at 2:00 p.m. The Q&A Board in JAGGAER is the official channel for written questions; responses provided during the conference are not official until submitted in writing through the Q&A Board and formally answered. Registration help is available at 844-724-7267.

Opportunity text

PennDOT is seeking a vendor to provide targeted and engaging customized content via a Digital Video Network (DVN) of flat-screen TVs that will be installed in Driver Licensing and Photo License Centers across the Commonwealth. The goal of the DVN is to improve PennDOT customers' wait-time experience.The Department of General Services (DGS) Small Diverse Business (SDB) and Veteran Business Enterprise (VBE) program and PennDOT's Diverse Business (DB) program apply to this procurement. THIS SOLICITATION MUST BE VIEWED ON JAGGAER. PROPOSAL SUBMITTALS WILL ONLY BE ACCEPTED ELECTRONICALLY THROUGH JAGGAER. All Offerors are required to create a user profile within our JAGGAER portal. Please access the JAGGAER website at: https://solutions.sciquest.com/apps/Router/SupplierLogin?CustOrg=CommonwealthPAJAGGAER Registration Help: please call 844-724-7267.Preproposal Conference with SDB, VBE Goals and PennDOT Diverse Business (DB) information Session. The Commonwealth has made significant changes to the SDB and VBE requirements, and failure to meet these requirements may result in your proposal being deemed nonresponsive. Therefore, the Issuing Office will hold an SDB and VBE Goal Information Session for this RFP which we highly recommend you attend. The purpose of this Session is to provide an overview of the RFP and SDB and VBE Participation submission instructions. Offerors may ask questions in accordance with Section 10, Questions and Answers contained in this Description Section. Offerors may also ask questions during the Session; however, responses provided during the Session are not official until the question is submitted in writing using the Q & A Board in JAGGAER. Q & A Board questions and written responses shall become part of this RFP.This conference will take place virtually via Microsoft Teams on 09/14/2026 @ 2:00pm. An RSVP is due via email to Mark Snyder - snmar@pa.gov, by 09/13/2026 @ 2:00pm. The link to the Microsoft Teams conference, and call-in phone number/code for those without Microsoft Teams access, will be provided after registration. Please see the 3524R14 Digital Video Network SDB/VBE Goal Information Session and DB Pre-Conference Presentation Revised (03-26) contained in the RFP Buyer Attachments in the event you will not be able to use the link to join the call and must use the call in phone number and code. PLEASE NOTE: THE CONFERENCE CANNOT BE RECORDED OR TRANSCRIBED.

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