DHSS Strategic Plan Development

The Delaware Department of Health and Social Services (DHSS), Office of the Secretary, is seeking a vendor to develop a comprehensive strategic plan through a Request for Proposal (RFP) issued on August 22, 2025. The primary objective is to conduct a thorough review of DHSS infrastructure and resource allocation, with the ultimate goal of increasing organizational efficiencies and streamlining practices. Key deliverables include conducting needs assessments through surveys and interviews, identifying organizational improvement opportunities, developing a strategic framework, and creating outcome measures and change management plans. The project is scheduled to run from November 2025 to August 2026, with proposals due on October 10, 2025, at 1:00 PM EST and award notification expected on October 24, 2025. The evaluation process will assess proposals across four main criteria: experience in strategic planning (40 points), qualifications and availability of personnel (25 points), implementation plan (25 points), and cost (10 points). Vendors must submit comprehensive proposals that include business references, licensing information, and demonstrate compliance with state requirements.

The RFP includes provisions for potential three two-year renewal periods and requires vendors to adhere to strict state regulations regarding data protection, background checks, and insurance requirements. While no specific set-aside designations are mentioned, vendors must demonstrate robust capabilities in strategic planning and organizational development. The total budget for the project is up to $500,000, with critical emphasis on cybersecurity and data protection measures. Vendors must provide encryption for non-public information and maintain appropriate cyber liability insurance based on the volume of personally identifiable information (PII) records involved. The contract will require extensive collaboration with DHSS leadership to develop a strategic plan that optimizes resource allocation and creates a framework for organizational improvement. Successful vendors will need to showcase expertise in government strategic planning, organizational change management, and the ability to develop comprehensive implementation strategies that can be effectively monitored and evaluated.