DE Benton WTP Instrumentation Services

The City of Raleigh Water Department is requesting proposals for instrumentation maintenance and calibration services at the D.E. Benton Water Treatment Plant, with proposals due October 23, 2026 at 3:30 PM EST and a pre-proposal conference and site visit scheduled for September 30, 2026 at 10:30 AM.

Bidders must be established instrumentation service companies with a minimum of 10 years of on-site field calibration experience in the water and wastewater industry, ISO9001 compliance, and ISO17025 accreditation. Field service engineers performing work must hold ISO17025 accreditation or manufacturer certification. The contractor must maintain a minimum of four fully accredited field service engineers within a 100-mile radius of the plant and carry appropriate insurance.

The scope includes routine maintenance, calibration, and cleaning of multiple specified instruments at defined frequencies. The contractor must provide a minimum of two days per week (16 hours weekly) on-site services for 52 weeks annually, plus emergency on-call services at no additional cost. Subcontractors are permitted for a maximum of 10 percent of listed equipment; the contractor must service the remaining 90 percent with its own employees. The annual lump-sum price covers 16 hours of on-site service plus all travel and expenses, with a separate $30,000 annual parts allowance for replacement parts under $1,000. All material invoices will include a contractor-determined markup percentage over cost.

The contract term is one year with an option to renew for up to four additional years based on yearly renewals with mutual consent of both parties. Evaluation criteria, weighted, are corporate background and experience (20 points), firm financial stability (10 points), project understanding (10 points), project approach (15 points), team experience (20 points), proposed cost (25 points), and potential interviews or demonstrations (up to 5 additional points). Written questions are due October 12, 2026; anticipated City responses are due October 16, 2026. The evaluation meeting is anticipated for October 30, 2026, with selection announcement tentatively scheduled for November 6, 2026.