Datadog Subscription

The Maryland Health Benefit Exchange (MHBE) is soliciting bids for a 12-month Datadog subscription under IFB BPM058273, with bids due September 14, 2026 at 11:00 a.m. Eastern Time. All services must be delivered in the FedRAMP High GovCloud environment — a decision-filtering requirement — and the contract is funded with federal Medicaid dollars (CFDA 93.778), obligating contractors to comply with applicable federal funding terms.

The scope includes infrastructure host monitoring (45 units), application performance monitoring (15 units), log events with 30-day retention (300 million events), log ingestion (720 GB), real user monitoring measures (60,000 sessions), real user monitoring investigation (60,000 sessions), session replay (20,000 sessions), and a 15% flexible spend bucket for on-demand usage. Standard GovCloud Support is included. Bidders must provide a letter of authorization from Datadog verifying authorization to resell all required products and services.

Contract value is firm fixed-price; the source does not state an estimated amount. The contract term runs for 12 months through September 29, 2027, commencing upon full execution. A virtual pre-bid conference is scheduled for Tuesday, August 25, 2026 at 1:00 p.m., with required registration. Award will be made to the responsible bidder submitting the most favorable total bid price. Bids remain irrevocable for 120 days following the closing date. All submissions must be electronic via eMaryland Marketplace Advantage (eMMA) in PDF format with required attachments, including signed Bid/Proposal Affidavits, Federal Funds Attachments, and the Bid Price Form. An MBE subcontracting goal of 0% applies. Electronic funds transfer is mandatory for payment unless exempted by the State Comptroller's Office. Tracey D. Gamble (410-547-8152, tracey.gamble1@maryland.gov) is the Procurement Officer; Amardeep Mudippi (amardeep.mudippi@maryland.gov) is the Contract Monitor. Questions are due by September 14, 2026.