DAS employee population health management (PHM) program

The State of Ohio Department of Administrative Services is soliciting a single contractor to administer the state's Employee Population Health Management (PHM) program, with proposals due August 26, 2026; Amendment 2 (Lot 1 Round 3) was issued August 20 to amend the unit of measure for onsite biometric screening events and include Exhibit 6. The contractor must serve approximately 42,550 eligible active employees, surviving spouses of Ohio Police & Fire Death Benefit Fund recipients, and their dependents across a geographically dispersed workforce of approximately 50,500 employees located in approximately 1,540 work locations concentrated in Ohio.

The scope encompasses online Health Risk Assessments, lifestyle management and disease management coaching programs, biometric screening coordination at approximately 50 worksite locations statewide, incentive program administration, dedicated member customer service via toll-free support (Monday–Friday, 7:00 a.m.–6:00 p.m. Eastern Time), a customizable mobile-friendly portal with single sign-on capabilities, and data integration with existing third-party administrators for medical claims, pharmacy, telehealth, health savings accounts, and behavioral health. The contractor must provide four dedicated account management personnel, at least one Lead Outreach Coordinator and two full-time equivalent Onsite Outreach Coordinators located in Columbus, Ohio, and attend approximately 50 annual health fairs and quarterly account management meetings at no additional cost.

The contract term commences July 1, 2027, with monthly renewals at the state's sole discretion for one month following the initial term and each renewal term, and further renewals by mutual agreement contingent upon Ohio General Assembly appropriations each biennium. Evaluation includes technical proposal scoring (3,150 points), cost proposal scoring (1,890 points), and finalist interview and presentation scoring (1,130 points), for 6,170 total points; technical proposals scoring below 1,890 points are subject to disqualification. Offerors must be registered with Ohio Shared Services, provide evidence of financial stability, submit proof of insurance, a certificate of IT security standard compliance, and a fully executed Business Associate Agreement. The Business Associate Agreement requires cyber and privacy liability insurance with minimum policy limits of $3 million per claim on a claims-made basis with tail coverage or occurrence basis, and compliance with NIST Special Publication 800-53 Rev. 4 and State of Ohio IT Standard ITS-SEC-01 for data encryption of electronic protected health information. Technical and cost proposals are submitted separately through OhioBuys; pricing must be submitted as not-to-exceed unit costs with no additional reimbursement for travel or related expenses.