Customized Caregiver Training and Relief Program

The Missouri Department of Health and Senior Services, through the State of Missouri Office of Administration Division of Purchasing, is requesting proposals for the Customized Caregiver Training and Relief Program with proposals due August 6, 2026 at 2:00 PM Central Time (extended via Amendment No. 02 from the original July 31 deadline).

The contractor must deliver three integrated service tracks across all Missouri counties and St. Louis City divided into two regions, with emphasis on equitable service to rural and underserved areas. Track 1 requires a minimum of 400 caregiver trainings delivering customized in-home instruction to individuals caring for persons with Alzheimer's disease or related dementias. Track 2 requires a minimum of 1,000 reimbursements for caregiver relief services including respite care, adult day care, safety programs, education, and counseling. Track 3 requires a minimum of 1,800 assistive technology devices serving at least 400 participants. All services must be fully operational within 60 days of notice to proceed.

Minimum qualifications include three years of supportive services to older adults and caregivers, two years with Alzheimer's and related dementias populations, five years of grant and contract administration experience, and two years of care coordination experience. Pricing must be firm and fixed on Exhibit C, with Track 2 relief capped at $2,500 per year per person (exceptions to $5,000 at contractor discretion) and Track 3 assistive technology capped at $1,500 per year (exceptions to $2,000 at contractor discretion). The state serves as payor of last resort, requiring documentation that other payment sources have been exhausted.

The contract period runs from notice to proceed through May 31, 2027, with four optional one-year renewal periods at the Division's discretion. Contractors must be registered in MissouriBUYS as "Prospective" or "Spend Authorized" to submit and must achieve "Approved" and "Spend Authorized" status to be considered for award. The current contract number is CS232654001. Federal funds may be utilized, requiring compliance with 2 CFR 200 and all applicable federal compliance requirements including HIPAA, E-Verify, and nondiscrimination laws. Monthly invoicing with data reporting and annual comprehensive programmatic evaluations are required. The state reserves the right to terminate for convenience with 30 days' notice or cancel for material breach.