Customer Plumbing Services

The City of Austin is requesting proposals for residential and commercial plumbing services under RFP 2200 MLJ3013, with proposals due November 5, 2026 at 2:00 PM CT. A non-mandatory pre-offer conference is scheduled for October 19, 2026 at 9:00 AM via Microsoft Teams, and written questions are due October 23, 2026 at 5:00 PM CT.

Local Business Preference and Small Business Preference are each available, providing up to six points based on total proposal value.

The scope encompasses grease interceptor installation, repair and replacement; galvanized requiring replacement (GRR) private service-line work; wastewater plumbing repairs; and customer assistance leak mitigation (CALM) services in coordination with Austin Water and its customers. Contractors must provide 24-hour, seven-day-per-week dispatch and emergency response capability with capacity to perform multiple concurrent work assignments and accommodate fluctuating workloads. The City reserves the right to purchase additional related items in various quantities as needed.

Pricing may be quoted using published price lists with fixed discounts or dealer cost plus fixed percentage markup, with both remaining firm throughout the contract term. Non-specified items will be priced based on a fixed percentage markup over the contractor's cost.

Evaluation criteria total 88 points: offeror experience and organizational capacity (25 points), project concept and service delivery strategy (25 points), project management structure and contract administration (18 points), price (15 points), and references (5 points). The most competitive offeror receives maximum points on price with remaining points distributed pro-rata.

The contract commences upon execution and continues until all obligations are performed, with the City retaining the option to extend the term beyond the initial period through written notice. Service area includes Travis County and multiple Austin City jurisdictions.