CPH Telephone Interpretation

Open State & local contract opportunity Posted

Solicitation number
RFQ033851
State
Ohio
Responses due

Opportunity facts

Jurisdiction

Opportunity details come from columbus.bonfirehub.com. Updated .

About this opportunity

Columbus Public Health is requesting proposals for telephone interpretation services under an RFP with proposals due November 9, 2026, for a twelve-month initial term beginning April 1, 2027, through March 31, 2028, with four optional one-year renewals through March 31, 2032.

The awardee must provide professional oral language interpretation services available twenty-four hours a day, seven days a week, scheduled on demand by Columbus Public Health staff to serve clients and internal personnel. The scope encompasses meeting Columbus Public Health's interpretation needs across an unspecified range of languages and call volumes. No specific languages, volume commitments, or quality-assurance metrics are detailed in the available source material.

The contract term is twelve months with renewal options, making the potential duration up to five years if all renewals are exercised. No estimated contract value is provided. Place of performance is Columbus Public Health operations in Franklin County, Ohio, with service delivery via telephone.

Opportunity text

Columbus Public Health intends to contract out telephone interpretation services to provide effective oral language assistance to clients. The awarded vendor will provide services over a twelve-month period beginning April 1, 2027, through March 31, 2028, with an option to renew for four additional one-year periods ending March 31, 2032. The purpose of this RFP is to solicit proposals from qualified agencies that can provide professional interpretation services to meet the needs of Columbus Public Health staff and customers. Bidders must provide interpretation services upon request twenty-four hours a day, seven days a week. The services will be scheduled through Columbus Public Health staff.

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