Comprehensive Clinical Laboratory Testing and On-Site Specimen Collection Services

Integral Care, the Local Mental Health Authority and Local Intellectual and Developmental Disability Authority for Travis County, Texas, is requesting proposals for comprehensive clinical laboratory testing and on-site specimen collection services under RFP IC-RFP-2026-003, with proposals due August 7, 2026 at 5:00 p.m. CDT and questions due July 27, 2026 at 5:00 p.m. CST.

The scope encompasses routine blood panels, medication monitoring for psychotropic drugs, metabolic and hematology screening, infectious disease testing, urinalysis, toxicology screening, and drug testing for substance use treatment programs. On-site phlebotomy is required at a minimum of three clinical locations: St. John Clinic, East 2nd Street Clinic, and Stonegate Clinic, with expansion capability on request. Historical data indicates approximately 6,744 tests over six-month periods (1,124 per month). Rapid 24/7 testing capabilities are required to support Psychiatric Emergency Services and the Judge Guy Herman Center for Mental Health Crisis Care. Proposers must integrate with Integral Care's NetSmart MyAvatar electronic health record system and potentially Workday administrative systems.

Integral Care serves a predominantly uninsured and Medicaid population (53 percent uninsured, 35 percent Medicaid, 12 percent other coverage); successful proposers must support billing for private insurance, Medicaid, and Medicare, and provide discounted services for uninsured patients. Integral Care is exempt from sales tax; pricing shall exclude taxes.

Insurance requirements include professional liability of $1 million per claim / $3 million aggregate, general liability of $2 million per claim / $3 million aggregate, cyber and errors and omissions liability of $5 million, and worker's compensation meeting statutory limits.

Integral Care anticipates awarding one two-year contract with two one-year optional renewals commencing approximately October 30, 2026, or separate contracts for different service components. Evaluation criteria include service capabilities (25 points), turnaround time and rapid testing (15 points), on-site phlebotomy model (10 points), technology integration (15 points), access to care solutions (10 points), pricing and financial model (10 points), vendor experience (10 points), and implementation and operational support (5 points). Proposers must submit detailed cost structures using the standardized Attachment D pricing schedule.