Client Application Services for Dallas County HHS Weatherization Program

Dallas County Health and Human Services is requesting proposals for client application services for the Weatherization Assistance Program, with proposals due September 24, 2026 at 2:00 p.m. CST and a pre-proposal meeting scheduled for August 26, 2026 at 11:00 a.m. CST via Microsoft Teams. Small business enterprise status is a significant evaluation factor at 15 points.

The scope involves assisting eligible low-income applicants in multifamily properties with completing weatherization program applications, coordinating landlord agreements, and collecting required tenant documentation. The contractor must submit a minimum of 42 applications monthly to DCHHS and complete applications within 30 days of initiation. Proposers must demonstrate three years of relevant experience with federally funded programs, preferably the Weatherization Assistance Program or similar energy assistance initiatives.

The contract is a five-year fixed-price agreement. Pricing will be firm and fixed for the first 12 months, with annual price increases not to exceed 5 percent annually subject to supporting documentation and County approval. Cumulative change orders and price increases shall not exceed 25 percent of the original contract award during the full contract term. The contractor must carry comprehensive insurance including workers' compensation, commercial general liability of $1,000,000 per occurrence, automobile liability of $500,000, and professional liability/cyber liability insurance of $1,000,000 per claim.

Evaluation criteria weight experience and qualifications at 35 points, technical approach and methodology at 25 points, capacity and staffing at 15 points, cost at 10 points, and SBE status at 15 points. Questions are due September 10, 2026 at 4:00 p.m. CST. Proposals will open publicly on September 24, 2026 at 2:30 p.m. CST. Proposers must submit Form 1295 Certificate of Interested Parties.