Contra Costa County is seeking proposals for Cisco SmartNet equipment maintenance and support services through a Request for Proposal (RFP) released on May 1, 2025, with responses due by May 23, 2025, at 3:00 PM PDT. The county is soliciting qualified retailers, wholesalers, or Value-Added Resellers (VARs) to provide comprehensive technical support and maintenance for its Cisco networking infrastructure. The initial contract term is three years, spanning from July 1, 2025, to June 30, 2028, with two optional one-year renewals. Proposals will be evaluated based on multiple criteria, including company qualifications, project understanding, technical competence, on-time delivery, cost, and client references. An evaluation committee will score the proposals and may request Best and Final Offers (BAFO) from finalists. All questions regarding the RFP must be submitted through the Bidnet Direct website by May 16, 2025, and there will be no pre-bid conference. The county's objective is to maintain its critical networking technology that serves as the backbone for core networking, telecommunications systems, and internet security across various county departments. The procurement opportunity includes provisions for small and disadvantaged businesses, with an attached Business Opportunities Registration and Certification Form that allows vendors to self-certify under various enterprise categories, including Small Business Enterprise (SBE), Minority Business Enterprise (MBE), Women Business Enterprise (WBE), Disadvantaged Business Enterprise (DBE), Disabled Veteran Business Enterprise (DVBE), and Local Business Enterprise (LBE). Businesses are encouraged to register on the e-Outreach system and can maintain their registration for three years. While specific budget ranges are not explicitly detailed, the contract documents suggest potential contract values could range from under $100,000 to over $500,000, with corresponding insurance coverage requirements. Payment terms are set at Net 30 days, and pricing is expected to remain firm throughout the contract duration. The attached product list spreadsheets (Attachment A and Exhibit B-1) provide a comprehensive inventory of Cisco SmartNet equipment, indicating the extensive scope of networking infrastructure that will require maintenance and support services. Vendors must be prepared to provide comprehensive technical support that ensures the continuous operation of the county's critical network systems.
Name | Description | Size | Type (Click to sort descending) | Posted (Click to sort descending) |
|---|---|---|---|---|
RFP for Cisco Equipment and Cisco Smartnet Support Services.docx | 288KB | Document | 5/1/25 | |
Attachment A_Cisco Smartnet Product List.xlsx | 12MB | Spreadsheet | 5/1/25 | |
Exhibit B-1_Cisco Smartnet Product List.xlsx | 12MB | Spreadsheet | 5/1/25 | |
Contract_TC_Rev._2014 (1).docx | 39KB | Document | 5/1/25 | |
Exhibit E - RegistrationCertForm_Updated.doc | 93KB | Document | 5/1/25 |