Benefits Administration System

The Nevada Public Employees' Benefits Program (PEBP) is seeking a comprehensive Benefits Administration System (BAS) to serve approximately 34,000 primary participants and 27,000 covered dependents, including state employees, local government agencies, higher education employees, and retirees. The procurement aims to replace the existing benefits administration infrastructure with a modern, cloud-hosted solution capable of managing eligibility, enrollment, billing, self-service portals, document management, reporting, and third-party system integrations. Vendors must demonstrate a minimum of five years of experience implementing employee benefits systems and have successfully deployed similar solutions for at least three clients of comparable size and complexity. The solicitation requires U.S.-based services with stateside data storage and mandates comprehensive functionality including premium calculations, multiple insurance plan support, automated workflow capabilities, and robust security compliance with HIPAA regulations. Key procurement dates include a Letter of Intent deadline of March 6, 2025, and a proposal submission deadline of April 1, 2025, with an anticipated contract start date of July 8, 2025, and system implementation planned for January 1, 2027. The evaluation criteria will weight technical capabilities at 50 points, customer service at 30 points, and cost projections at 10 points, with an additional presentation component.

The procurement offers a 5% preference for Nevada-based businesses and requires vendors to maintain extensive insurance coverage, including $2 million in Commercial General Liability, statutory Workers' Compensation, $5 million in Errors and Omissions Liability, and $5 million in Network Security and Privacy Liability. While no specific incumbent vendor is identified, the system must integrate with existing third-party administrator (TPA) systems and support 34 administrative staff users and 300 agency representatives across 195 active employers. The cost schedule template includes provisions for initial capital outlay covering software, hardware, hosting, data conversion, interfaces, project management, and training, with detailed annual support fee structures for five years. Vendors must also provide comprehensive client references from organizations with at least 50,000 eligible employees and comply with federal lobbying restrictions. Although specific budget ranges are not explicitly stated, the procurement suggests a significant investment in a multi-year, enterprise-level benefits administration technology solution with robust functionality and extensive integration requirements.