Automated Driver License Testing Software

The State of New Hampshire's Department of Safety, Division of Motor Vehicles is seeking an Automated Driver License Testing Software solution through a competitive Request for Proposal (RFP DOIT 2026-013). The procurement aims to acquire a comprehensive, cloud-based software platform capable of managing driver license knowledge examinations and road skills assessments across multiple license types, including commercial driver, motorcycle, operator, school bus, and driver education instructor licenses. The solution must provide mobile-compatible testing platforms with advanced features such as test randomization, GPS tracking, multilingual support, and real-time integration with the state's existing VISION system. Vendors must demonstrate compliance with NIST security standards, WCAG 2.1 accessibility guidelines, and FMCSA/AAMVA testing mandates. The RFP was issued on September 9, 2025, with a vendor conference scheduled for October 2, 2025, and proposals due on November 6, 2025, at 4:00 pm ET. The evaluation will utilize a 1,000-point scoring system, with 700 points allocated to the technical proposal and 300 points to the price proposal, focusing on functionality, vendor experience, technical capabilities, and security compliance.

The RFP does not explicitly mention specific set-aside designations or restrictions for disadvantaged enterprises. The initial contract term is five years, with potential for two additional one-year extensions based on vendor performance and continued funding. The solution must be prepared to achieve StateRAMP authorization within 24 months of contract implementation. While no incumbent vendor is directly identified, the new system must integrate with the existing VISION system, indicating a potential replacement or enhancement of current technology infrastructure. The contract will be structured as a firm fixed-price agreement, with pricing components including activities/deliverables, hardware, software licenses, operations and maintenance, and hosting. Vendors must provide comprehensive technical documentation, including system architecture, software release schedules, data import/export capabilities, security measures, implementation approach, and ongoing support and maintenance strategies. The solution must support multiple deployment scenarios, including offline testing capabilities, and provide continuous system maintenance with specific service level agreements defining response times for different deficiency classes and ensuring 24/7 server availability.