Architectural, Engineering and Construction (AEC) Complete On Demand Training Library

Washington Suburban Sanitary Commission (WSSC) Water is requesting quotes for an Architectural, Engineering and Construction (AEC) Complete On-Demand Training Library, a web-based, on-demand platform supporting workforce development and compliance, with quotes due August 10, 2026 at 2:00 p.m. Award will be made to the lowest-price quote submitted.

The scope encompasses three integrated training components: Professional Continuing Education with accredited courses supporting CEUs and PDHs for licensed engineers, project managers, and technical staff; Industrial Power Generation Training covering boiler operations, plant operations, and industrial safety; and Facility Maintenance Training addressing mechanical, electrical, and HVAC systems and preventive maintenance. The platform must include a fully functional Learning Management System with unlimited on-demand access for approximately 260 authorized users, 24/7 web-based availability, user account management, course completion tracking, certification tracking, and end-user technical support. The vendor must maintain minimum 99% monthly uptime (excluding scheduled maintenance) and comply with stringent data security requirements including TLS 1.2+ encryption in transit, AES-256 encryption at rest, DDoS protection, and single sign-on integration with Microsoft EntraID. The vendor must assign a Client Success Manager as primary point of contact and maintain breach notification protocols with one-hour discovery notification and 24-hour incident reports to WSSC's Project Manager.

The contract term is one year with firm pricing. Quote line items span 200 licensed users for the AEC Complete Library, 31 for Facilities Management and Maintenance, and 25 for Industrial Power Generation. Price adjustments in subsequent years are capped at 10% annually and require 60-day advance written notice subject to Commission approval. Bidders must provide platform descriptions, accreditation documentation, SLA commitments, proof of insurance within 10 days of award, and complete required certification affidavits.