ARC Security & Ushering Services at Charles W. Eisemann Center

The City of Richardson, Texas is soliciting bids for an annual requirements contract to provide security and ushering services at the Charles W. Eisemann Center for Performing Arts & Corporate Presentations, with bids due August 4, 2026 at 2:00 p.m. Central Time.

The scope covers approximately 15,625 annual security labor hours and 1,000 annual usher hours. All security personnel must hold a valid Class B license from the Texas Private Security Bureau and be Licensed Security Officers (Level 2) with current licenses and bonds. All guards must be bonded, have no prior criminal history, and undergo background checks and drug testing before assignment. The contractor must provide uniforms, flashlights, working cell phones, and meals for all personnel at no additional cost to the City. An authorized contractor representative must attend weekly production meetings on Thursdays at 2:00 p.m. at no additional charge. Optional pricing is available for full-time and part-time onsite supervisors based on 40-hour and 20-hour work weeks, inclusive of all payroll taxes and benefits.

The estimated annual contract value is approximately $225,000. The initial contract term is twelve months from award, with the City holding four optional one-year renewal periods under the same terms and conditions. Either party may terminate after the initial period with sixty days' written notice; the City may terminate anytime with thirty days' written notice. Pricing must remain firm for the initial period; price adjustments during renewals are permitted based on the Consumer Price Index for All Urban Consumers (CPI-U) using August 2026 as the baseline.

Award will be determined using best value evaluation under Texas Local Government Code 252.043, weighted at 40 percent pricing, 40 percent bidder experience and qualifications, and 20 percent reference feedback. A pre-bid conference is scheduled for July 14, 2026 at 10:00 a.m. Central Time via WebEx. Written clarification requests are due July 21, 2026 at 5:00 p.m. Central Time. Bids may be submitted electronically via https://cor.bonfirehub.com or hand-delivered to the City of Richardson Purchasing Manager at 2360 Campbell Creek Blvd, Suite 525, Richardson, Texas 75082. Invoicing occurs on a per-event basis with all invoices received by 2:00 p.m. the Monday following each event.