APP State Ticket Office

Appalachian State University is requesting proposals for a third-party vendor to employ and oversee an Assistant Athletic Director for Ticket Sales & Operations, with proposals due June 19, 2026 at 2 PM ET. This is a staffing-and-management engagement rather than a traditional goods or services procurement.

The scope requires the selected vendor to hire, employ, and supervise the Assistant Athletic Director position, which will oversee two current full-time ticketing staff members with potential to scale additional positions during the partnership term. Responsibilities span ticket sales and marketing, fan engagement, ticket operations management, financial oversight and reporting, staff leadership and personnel management, and cross-departmental coordination with athletics, marketing, development, and external relations.

Appalachian State University will provide a base salary of $70,000 plus benefits for the hired employee, office space, equipment, technology access, business materials, ticketing system access, and operational budgets. The vendor must include the base salary and benefits cost in its financial proposal along with any management fees, sales commissions, and bonus structures.

The contract term is ideally three years from final execution. Award will be made on a best-value basis considering affordability, quality of services, vendor experience and reliability, conformity with specifications, and vendor response time. Vendors must demonstrate financial stability through certification, provide at least three customer references, and submit all required attachments including HUB supplemental vendor information and compliance with North Carolina General Terms and Conditions. Written questions are due June 12, 2026 at 5 PM EDT, with responses provided by June 16 at 5 PM EDT. All proposals must be submitted electronically via the eVP; late submissions are automatically rejected regardless of cause.