Annual Towing Services

The City of Lakeland is requesting proposals for annual towing, recovery, and transportation services for city-owned and leased vehicles and equipment on an as-needed basis, with proposals due October 16, 2026 at 5:00 p.m. and a question deadline of September 25, 2026 at 2:00 p.m. Services must be available 24 hours per day, seven days per week, including weekends and holidays, with a critical one-hour response time from notification by authorized City personnel.

The scope covers towing of disabled vehicles, vehicle transportation, recovery services, winching, driveshaft removal and reinstallation, and vehicle lockout services across light-duty, medium-duty, and heavy-duty vehicle classifications ranging from 0 to 75,000 pounds GVWR. The pricing proposal includes 17 line items covering various weight classifications and service types; estimated annual quantities are provided for evaluation purposes only with no guarantee of minimum or maximum work volumes.

The initial contract term is one year from the effective date, with the City holding the option to renew for up to four additional one-year periods. Pricing shall remain firm for the initial contract term. Proposers must demonstrate a minimum of three years of experience providing similar services, identify at least three comparable contracts completed within the past three years, provide three professional references, and maintain sufficient staffing, dispatch capability, and equipment to satisfy the one-hour response requirement continuously.

Evaluation uses weighted scoring: Cost Proposal (40 points), Location/Service Coverage (30 points), Experience and Past Performance (20 points), and Operational Capacity and Response Capability (10 points). Required submittals include a completed W-9 form, Florida Division of Corporations registration documentation, a notarized Hold Harmless/Indemnification Agreement, and a notarized Human Trafficking Affidavit. Commercial General Liability coverage of $1,000,000 per occurrence and Business Automobile Liability of $1,000,000 per occurrence are required, with the City named as an additional insured. Responses must be submitted electronically via the City's OpenGov e-Procurement Portal.