Airport Hardware, Network Diagnostics, Repairs, Upgrades, and Cybersecurity Services

The City of Lubbock, Texas is requesting proposals for airport hardware, network diagnostics, repairs, upgrades, and cybersecurity services at Lubbock Preston Smith International Airport under RFP 26-19744-TF, with proposals due August 6, 2026 at 2:00 p.m. Services are limited to airport systems only and exclude City of Lubbock administered networks.

The scope encompasses hardware diagnostics and repairs for control panels, power supplies, servers, and cabling; network diagnostics, troubleshooting, and response to system outages; system upgrades; cybersecurity assessments and continuous monitoring; and compliance documentation. All work must comply with Title 49 CFR Part 1542 (Airport Security) and TSA directives. Contractor personnel involved in planning, design, diagnosis, and repair must pass TSA background checks and obtain valid airport-issued identification badges.

The contract term is one year with four optional one-year extensions, automatically renewing unless either party provides 90-day written notice of termination. Pricing shall be submitted as separate hourly rates for planned network management and response services, planned cybersecurity/firewall management and response services, and emergency response rates for both categories. Prices are guaranteed for six months upon City approval, with subsequent adjustments permitted based on Consumer Price Index or Product Price Index changes at the City's discretion. No specific minimum or maximum compensation or service volumes are guaranteed.

Required insurance includes Commercial General Liability ($1 million per occurrence / $2 million aggregate), Automobile Liability ($1 million combined single limit), Workers' Compensation (statutory limits), Cyber Liability ($2 million per claim), and Technology E&O Liability ($1 million per claim), with the City named as additional insured.

Evaluation is weighted as follows: Experience and Qualifications (35 points), Technical Approach (25 points), Price Proposal (25 points), References (10 points), and Proposal Quality and Completeness (5 points). Clarification requests must be submitted in writing no later than five calendar days prior to proposal closing to Teofilo Flores, Assistant Director. No pre-proposal meeting is scheduled. Proposals may be submitted electronically through the Bonfire portal or in hard copy to Marta Alvarez, Director of Purchasing and Contract Management.