Acumatica Asset Tracker

The New York State Office for People with Developmental Disabilities (OPWDD) is seeking a vendor to provide comprehensive support and maintenance for its Acumatica Asset Tracker software system, which manages individual cash and petty cash applications for individuals in residential settings. The procurement involves technical support services, including annual technical assistance, software updates, and application programming consultation with the Acumatica manufacturer. Qualified vendors must be Acumatica Value-Added Resellers with Gold Partner status and have a minimum of three years of professional experience as an Acumatica reseller. The contract will support a complex financial tracking system that currently handles approximately 300,000 monthly transactions, 3,900 monthly printed checks, $8 million in monthly deposits, and tracks $60 million in individual accounts with 4,000 active users. Proposal evaluation will be conducted on a best value basis, with 65 points allocated to technical scoring and 35 points to cost evaluation. The deadline for submission of questions is February 24, 2025, with proposals due on March 18, 2025, at 3:00 PM, and an anticipated contract start date of November 1, 2025, for a five-year term ending October 31, 2030.

The contract opportunity has no specific set-aside designations for service-disabled veteran-owned businesses, and there are no minority-owned or women-owned sub-contracting goals established for this procurement. The only known previous contractor for a similar procurement is PC Bennett Solutions, LLC. The existing infrastructure is the Acumatica ERP platform, which serves as the standard for OPWDD's cash applications. The contract will support up to 250 hours of service annually, with monthly payments based on actual hours worked. While specific budget ranges are not explicitly detailed, the contract encompasses comprehensive software support, maintenance, and consultation services for a critical financial management system serving individuals with developmental disabilities across all New York State counties. The cost proposal form allows for potential annual rate adjustments of either 3% or the Consumer Price Index (CPI), whichever is lower, providing some flexibility in long-term pricing.