911 Learning Management System

The Kansas Department of Administration, Office of Procurement and Contracts, is requesting proposals on behalf of the Kansas 911 Council for a cloud-based Learning Management System, with proposals due July 21, 2026 at 2:00 p.m. CDT. Written questions must be submitted by June 22, 2026. The State of Kansas offers bidder preference programs for Disabled Veteran Owned Businesses and Certified Businesses; vendors claiming these preferences must submit supporting documentation.

The LMS must support training delivery and management for approximately 1,000 telecommunicators across 109 Public Safety Answering Points (PSAPs) statewide. Required functionality includes a 40-hour Basic Telecommunicator Course; T-CPR Initial Certification and Continuing Education courses; multi-tenancy with separate administrative branches for the Board and individual PSAPs; role-based access controls; automated certification lifecycle management; data encryption; multi-factor authentication; and WCAG 2.1 AA accessibility compliance. The system must achieve 99.9% monthly uptime. The vendor must provide dedicated support for content creation, legacy data conversion, and phased implementation including pilot testing, gradual rollout, and post-launch stabilization.

Pricing must be submitted separately from the technical proposal and include all one-time implementation and migration fees plus annual subscription and licensing costs for the three-year contract period and optional one-year renewal periods. Pricing should be based on 1,000 registered users with an average of 200 monthly active users, with the vendor specifying whether the pricing metric is registered users or monthly active users. All prices must be all-inclusive of hosting, maintenance, security updates, and standard technical support. Payment terms are net 30 days via electronic funds transfer.

The contract term extends three years from final signature with two optional one-year renewal periods. System delivery is required by July 26, 2026, to the Kansas 911 office in Emporia. Bidders must submit a current Tax Clearance Certificate from the Kansas Department of Revenue, Certification Regarding Immigration Reform and Control, Boycott of Israel certification, and Sexual Harassment acknowledgment form. Bidders not initially invited to participate must notify the procurement officer of intent to bid at least 24 hours prior to closing. Award will be made by a Procurement Negotiation Committee consisting of the Secretary of the Department of Administration, Director of Purchases, and the Head of the Kansas 911 Council.