300 EO Data Visitation SoftwareBid Documents

The Indiana Department of Natural Resources (DNR) is seeking a data service contract to provide comprehensive visitation insights and movement tracking for approximately 600 custom zones across state-managed properties. The procurement solicitation (Event 003000000084806) requires a vendor to deliver detailed visitation metrics using mobile phone location and geolocation tracking technologies. Specific deliverables include hourly, daily, monthly, and multi-year visitor trend analyses, comprehensive visitor demographic data (encompassing age, gender, income, race, ethnicity, employment, education, and household characteristics), and one-year historical data retrospective. The contractor must provide monthly online dashboard access for five users, with all data collected being privacy regulation compliant. The contract is scheduled to commence on 10/1/2026 or from the date of the last State signature, whichever is later, and will run for one year with potential renewal options. Responses are due by Monday, August 25, 2025, at 10:00 AM EDST, with the successful vendor required to demonstrate robust data collection and reporting capabilities.

The solicitation includes specific contract goals for minority business participation, requiring 8% Minority Business Enterprise (MBE), 11% Women's Business Enterprise (WBE), and 3% Indiana Veteran Owned Small Business Enterprise (VOSB) involvement. Potential vendors must submit subcontractor certification and commitment forms demonstrating compliance with these diversity requirements. The procurement is governed by additional terms and conditions outlined in the Indiana Office of Technology's SaaS engagement documentation, which mandates strict data protection, security, and privacy standards. All data must be stored exclusively in United States data centers, with requirements for comprehensive security logging, incident reporting, and adherence to accessibility standards. While no specific budget range is explicitly stated, the complexity of the data collection and reporting requirements suggests a sophisticated and potentially significant contract value. Vendors must also be prepared to meet rigorous technical and security assessments, including potential background checks for employees and compliance with NIST security control requirements.