30-26401-EIPD Janitorial Services - Carrboro

The North Carolina Department of Health and Human Services, Division of Employment and Independence for People with Disabilities (EIPD) is requesting bids for janitorial services at its office in Carrboro, NC, with bids due July 27, 2026, and a mandatory pre-bid site visit on July 15 at 9:00 AM ET — attendance is a responsiveness requirement.

The scope covers daily, weekly, monthly, bi-annual, and annual cleaning services for a single-story facility under 10,000 square feet with 14 offices, 1 conference room, 3 common areas, and 4 bathrooms; carpet coverage is 95%. Services include routine cleaning, carpet shampooing, Venetian blind cleaning and replacement, HVAC duct grill cleaning, and interior and exterior glass washing. The contractor must supply EPA-registered disinfectants, commercial-grade cleaning products, paper products, hand soap, trash liners, and air fresheners. Monday-through-Friday performance is required. The contractor must be registered with the North Carolina Secretary of State, maintain E-Verify compliance, undergo background checks for employees, and provide on-call emergency contact information with hourly rates. Performance must commence within five business days of the effective date.

The contract term is one year beginning September 1, 2026, or upon final execution, whichever is later, with two optional one-year renewal terms at the State's discretion. The solicitation encourages HUB (Historically Underutilized Business) participation with a 10% utilization goal for diverse subcontractors. Award will be made on a lowest-price basis to a responsive bid that meets specifications and demonstrates satisfactory past performance. Written questions are due July 16, 2026, at 4:00 PM ET. The contractor must submit invoices to DVR-invoicing@dhhs.nc.gov and will not receive payment until services are inspected and accepted. Contract administration includes periodic business review meetings on performance, continuous improvement, and cost savings.