30-26362-OOC Everlaw software subscription and support

The North Carolina Department of Health and Human Services, Office of Procurement, Contracts and Grants, is soliciting bids for Everlaw software subscription and support services under IFB 30-26362-OOC, with sealed offers due August 17, 2026 at 2:00 PM Eastern Time. Vendors must be authorized Everlaw resellers and provide proof of authorization with their bid response or face rejection. GovRAMP Authorized status is required either at time of award or within twenty-one months of contract effective date for the Everlaw StateRAMP GCC Platform component.

The scope covers the Everlaw Platform, 170,000 Everlaw AI Credits, and the Everlaw StateRAMP GCC Platform to support the Office of Communications and General Counsel's Office in redactions and production of legal documents. The contract term is one year from award, with the State retaining the option to extend for two additional one-year periods at its sole discretion. Delivery must occur within ten calendar days of purchase order receipt. Upon contract termination, the vendor must provide ninety-day transition assistance for data extraction.

Award will be made to one vendor using the Lowest Price Technically Acceptable Source Selection Method under a Best Value Analysis framework. The State retains a 10% retainage of contract value pending final acceptance. Payment terms are Net 30 days after receipt of correct invoice. Vendors must comply with E-Verify requirements, disclose utilization of workers outside the United States, and maintain data security standards including encryption of non-public data in transit and at rest.

Vendor questions are due August 6, 2026 at 2:00 PM Eastern Time. Sealed offers will be publicly opened via Microsoft Teams. Submissions must be made through the Ariba Sourcing Module (document number WS2332844034) in signed, original electronic format with file names prefixed by vendor name and in .PDF, .JPEG, .DOC, or .XLS format.