26DJL0034 CRM for Donor Relations

Closed State & local contract opportunity Posted

Solicitation number
2139168
State
New York
Responses due

Opportunity facts

Jurisdiction
Point of contact

Updated .

About this opportunity

The University at Buffalo is issuing an RFI seeking information on customer relationship management platforms for donor relations, with responses due October 6, 2026. This is an information-gathering exercise, not a formal solicitation or bid opportunity.

The University seeks a centralized CRM system to manage donor records, gifts, pledges, campaigns, events, communications, and reporting across advancement and development teams. The platform must support donor engagement, stewardship, fundraising, and collaboration across multiple advancement units. The University enrolls approximately 30,000 students and operates 12 decanal units offering over 400 degree programs.

The RFI aims to evaluate available solutions, understand best practices, and identify platforms that can enhance operational efficiency and support long-term fundraising goals. Respondents should contact dl43@buffalo.edu for additional information. The RFI does not specify contract value, anticipated implementation timeline, or mandatory qualifications or integrations.

Opportunity text

INSTITUTIONAL OVERVIEW The University at Buffalo (the University) is a premier research-intensive public university. The University's vision is focused on academic excellence - research and scholarly distinction, transformative student experiences and engaging public service. The University is the largest and most comprehensive university center in the State University of New York (SUNY) system and has been a member of the Association of American Universities (AAU) since 1989. Impactful research, scholarly distinction, transformative student experiences and far-reaching service to local, state, national, and international communities define the University's mission as a premier research-intensive public university. The University was founded in 1846 as a private medical college located in downtown Buffalo. The University enrolls approximately 30,000 students (approximately 2/3 undergraduate and 1/3 graduate and professional students), and offers over 400 degree programs at the baccalaureate, master's, and professional and doctoral levels across 12 decanal units. The University is seeking information about CRM for Donor Relations platforms to support donor engagement, stewardship, fundraising, and advancement activities. The desired platform should provide a centralized system for managing donor records, gifts, pledges, campaigns, events, communications, and reporting while facilitating collaboration across advancement and development teams. PURPOSE AND OBJECTIVE: The purpose of this RFI is to evaluate available solutions, understand best practices, and identify platforms that can enhance donor engagement, improve operational efficiency, strengthen stewardship efforts, and support long-term fundraising goals. THIS IS NOT A BID *Contact dl43@buffalo.edu for information on this RFI*

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