Web Help Technical Support
Past New Requirement Updated
- Agency
-
National Science Foundation
- Solicitation expected
- Estimated value
- $2,000,000 to $4,900,000
- Set-aside
- Competitive 8(a)
Forecast facts
- Anticipated award
- NAICS code
- 541512 Computer Systems Design Services
- Place of performance
- Alexandria, VA
- Forecast number
- 41849
- Points of contact
-
- Sandi Harling sharling@nsf.gov
Forecast details come from the GSA Acquisition Gateway. Agencies' dates and values are estimates.
About this forecast
The National Science Foundation is seeking a contractor to provide comprehensive web help technical support services as a new requirement under a Competitive 8(a) set-aside. The primary focus includes supporting NSF's internal web services such as INSIDENSF, managing various technical support requests and issues, handling agency solicitation requests, and delivering communication and graphic design services across NSF offices and directorates. Additional responsibilities encompass producing system reports, providing file creation and storage services, and supporting the SERVICENOW platform. The solicitation is estimated to be released on April 30, 2026, with an estimated award date of March 31, 2026.
The contract is valued between $2,000,000 and $4,900,000 and will be structured as a Time and Materials/Labor Hours delivery order under a competitive Small Business Administration (SBA) Program (SAP) acquisition. Performance will be based in Alexandria, Virginia. Interested parties should contact Sandi Harling at sharling@nsf.gov for additional information regarding this opportunity, which falls under the Computer Systems Design Services NAICS code 541512.
Forecast text
Support of NSF's internal web services such as INSIDENSF; handling of various tech spport requests and issues; agency solicitation requests; communication services; provide graphic design services for various NSF offices and directorates; produces system reports; file creation, copying and storage services; support of SERVICENOW.
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