Web Customer Feedback Tool
Forecast New Requirement Updated
- Agency
-
Food and Drug Administration
Department of Health and Human Services
- Solicitation expected
- Estimated value
- $250,000 to $700,000
- Set-aside
- No set-aside
Forecast facts
- Anticipated award
- NAICS code
- 541519 Other Computer Related Services
- Points of contact
-
- ODT Acquisition Liaison odtvendorexcellence@fda.hhs.gov
Forecast details come from HHS's procurement forecast. Agencies' dates and values are estimates.
About this forecast
The Food and Drug Administration is procuring an enterprise customer experience management platform to collect, analyze, and act upon user feedback across its public-facing digital properties, with a solicitation release estimated for May 1, 2027, and award estimated for September 1, 2027. The procurement is unrestricted and falls under NAICS 541519 (Other Computer Related Services).
The estimated award value ranges from $250,000 to $700,000. Inquiries should be directed to odtvendorexcellence@fda.hhs.gov.
Forecast text
IT Acquisition: The purpose of this initiative is to acquire and implement an enterprise customer experience management platform that enables the FDA to systematically collect, analyze, and act upon user feedback across its public-facing digital properties.
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