Trusted Traveler Program Contractor Language and Administrative Services
Past Recompete Updated
- Agency
-
Customs and Border Protection
Department of Homeland Security
- Solicitation expected
- Estimated value
- $10,000,000 to $20,000,000
- Set-aside
- Total Small Business
Forecast facts
- Anticipated award
- Through
- Acquisition strategy
- Follow-on to Existing Contract
- NAICS code
- 561110 Office Administrative Services
- Place of performance
- Various, Multiple, DC
- Forecast number
- F2026072772
- Points of contact
-
- Sean Nealy sean.t.nealy@cbp.dhs.gov (949) 973-7336
Forecast details come from DHS's Acquisition Planning Forecast System. Agencies' dates and values are estimates.
About this forecast
This recompete contract opportunity involves providing language and administrative services at Trusted Traveler Program Enrollment Centers operated by U.S. Customs and Border Protection. The contractor must deliver bilingual support staff to conduct applicant interviews, collect and verify biographical data, answer program-related inquiries, and schedule appointments, while also performing administrative tasks such as document scanning. The solicitation is scheduled for release on April 2, 2026, with an estimated award date of May 1, 2026.
The estimated award value ranges from $10,000,000 to $20,000,000 under a labor hour contract vehicle through the GSA Schedule, with the contract set aside for total small business. The period of performance is anticipated to run from May 1, 2026, through April 30, 2030, spanning approximately four years. The primary point of contact is Sean Nealy at the Department of Homeland Security Customs and Border Protection, reachable at (949) 356-1072 or sean.t.nealy@cbp.dhs.gov, with David Harrod serving as the Small Business Coordinator.
Forecast text
Trusted Traveler Program Enrollment Centers require contractor support at locations to provide language services (bi-lingual) which include interviewing applicants, collecting and verifying biographical data, answering program-related questions from the public and scheduling appointments. In addition, support staff perform other administrative responsibilities such scheduling appointments and scanning documents.
Acquisition Strategy: GSA SB set-aside
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