Support Services for FOIA and Privacy
Past Recompete Updated
- Agency
-
Customs and Border Protection
Department of Homeland Security
- Solicitation expected
- Estimated value
- $20,000,000 to $50,000,000
- Set-aside
- Competitive 8(a)
Forecast facts
- Anticipated award
- Through
- Acquisition strategy
- Follow-on to Existing Contract
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Place of performance
- Washington, DC
- Forecast number
- F2023063434
- Points of contact
Forecast details come from DHS's Acquisition Planning Forecast System. Agencies' dates and values are estimates.
About this forecast
The Department of Homeland Security Customs and Border Protection (CBP) is seeking to acquire support services to address the surge in FOIA requests, both "simple" and "complex", as well as to process records for requests that are in litigation or backlogged. The contractor will be responsible for evaluating and processing CBP records, applying FOIA exemptions, and preparing documents for final release to FOIA requesters. Additionally, the contractor will provide litigation support services and assist the CBP Privacy division with various administrative tasks.
The estimated solicitation release date for this Competitive 8(a) recompete contract is March 25, 2024, with an estimated award date of August 1, 2024. The estimated award value range is between $20,000,000 and $50,000,000, and the place of performance is Washington, DC.
Forecast text
The CBP Privacy and Diversity Office, FOIA division need to acquire support services to address the surge in all types of FOIA requests received – “simple” and “complex” – as well as to process records for requests that are in litigation or backlogged. The Contractor shall evaluate and process CBP records in response to FOIA requests, apply appropriate FOIA exemptions (nine (9) lawful exemptions), and prepare documents for final release to FOIA requesters. The Contractor shall utilize SecureRelease, as well as other appropriate software programs, in the course of performing these functions. The Contractor’s Project Manager (PM) shall provide weekly progress reports to the Contracting Officer’s Representative (COR) summarizing output. As a subset to this work, the contractor will also provide litigation support services to address document production requirements.
The CBP Privacy division requires contractor support to assist in various administrative tasks that do not require subject matter expertise in privacy laws and policies. These administrative tasks are generally customer facing, and require professionalism, organization, and strong customer service skills. The Privacy division requires contractor support to manage the external facing intake mailboxes for a) general privacy and information disclosure inquiries, including redress requests and policy interpretations, b) specific privacy incidents and unauthorized disclosures of information as reported to the Privacy division from across the CBP enterprise, c) requests for review of IT security waivers from various IT security policies, and d) requests for access to social media websites that are otherwise blocked for CBP employees. All of these tasks are conducted with heavy federal employee oversight.
Acquisition Strategy: 8a set-aside
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