ServiceNow Platform Support Services Option Year 2
Past Recompete Updated
- Agency
-
Department of Agriculture
- Solicitation expected
- Estimated value
- $2,000,000 to $4,900,000
- Set-aside
- No set-aside
Forecast facts
- Anticipated award
- NAICS code
- 541512 Computer Systems Design Services
- Place of performance
- Kansas City, MO
- Forecast number
- 46533
- Points of contact
Forecast details come from the GSA Acquisition Gateway. Agencies' dates and values are estimates.
About this forecast
The Department of Agriculture is seeking ServiceNow Platform Support Services for Option Year 2 as part of its Service Delivery Modernization (SDM) initiative. This recompete effort focuses on improving Information Technology Service Management (ITSM), Customer Service Management (CSM), and Information Technology Operations Management (ITOM) across USDA by consolidating service delivery platforms into a single ITSM platform to enhance IT component collaboration and streamline customer issue resolution. The estimated solicitation release date is September 22, 2026, with an estimated award date of June 30, 2026.
The estimated award value ranges from $2,000,000 to $4,900,000 for computer systems design services under NAICS code 541512. Performance will take place in Kansas City, Missouri, with the contract being awarded under full and open competition without any set-asides. For inquiries regarding this opportunity, Andrew Williams at the USDA Office of the Chief Information Officer can be contacted at andrew.williams3@usda.gov or +1 631-264-4121.
Forecast text
ServiceNow Platform Support Services Delivery Modernization (SDM) is focused on improving Information Technology Service Management (ITSM) Customer Service Management (CSM) and Information Technology Operations Management (ITOM) across USDA by consolidating service delivery platforms. The Office of the Chief Information Officer (OCIO) is driving consolidation of the processes and tool components used by IT services providers to streamline IT support to USDA. A single ITSM platform will enable IT components to better collaborate and exchange information to resolve customer issues
On GovTribe
Work this forecast
- Track it in your pipeline
- Find teaming partners
- Similar forecasts
- Ask GovTribe AI about this forecast