Service Desk
Past New Requirement Updated
- Agency
-
US Geological Survey
Department of the Interior
- Solicitation expected
- Estimated value
- $2,000,000 to $4,900,000
- Set-aside
- Competitive 8(a)
Forecast facts
- Anticipated award
- Through
- Acquisition strategy
- Pre-existing Contract Vehicle - Contract Modification
- NAICS code
- 519290 Web Search Portals and All Other Information Services
- Place of performance
- Reston, VA
- Forecast number
- 40615
- Points of contact
Forecast details come from the GSA Acquisition Gateway. Agencies' dates and values are estimates.
About this forecast
The US Geological Survey (USGS) is forecasting a new competitive 8(a) set-aside requirement for Service Desk support services. The contract will encompass Tier 1 helpdesk services and Tier 2 deskside support across multiple USGS locations, including Reston, Denver, Moffett, and Spokane, while also providing support for USGS Business Support Services (BSS) requirements as directed by the DOI BSS team. The solicitation is estimated to release on August 1, 2025, with an anticipated award date of September 30, 2025.
The estimated award value ranges from $2.0 million to $4.9 million under a Time and Materials/Labor Hours contract structure. The period of performance extends from September 30, 2025, through September 29, 2026, with the primary place of performance located in Reston, Virginia. Sean Jones, Contracting Officer for the United States Geological Survey, serves as the primary point of contact and can be reached at smjones@usgs.gov or 303-236-9314.
Forecast text
Service Desk A/S - G0122F0313; Option Year 3. This Definitive Contract covers the USGS Service Desk Tier 1 helpdesk; Tier 2 Deskside support for Reston;Denver;Moffett; and Spokane. Additionally;this Definitive Contract provides for supporting USGS BSS requirements as required by the DOI BSS team.
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