Oracle Hardware/Software Maintenance and Customer Support Services

Past Recompete Updated

Agency
Solicitation expected
Estimated value
$100,000,000
Set-aside
No set-aside

Forecast facts

Anticipated award
Through
Acquisition strategy
Follow-on to Existing Contract
NAICS code
541519 Other Computer Related Services
Place of performance
Ashburn, VA
Forecast number
F2026072837
Points of contact

Forecast details come from DHS's Acquisition Planning Forecast System. Agencies' dates and values are estimates.

About this forecast

Written by GovTribe AI ·

The Department of Homeland Security Customs and Border Protection is conducting a recompete procurement for Oracle hardware and software maintenance and customer support services through the NASA SEWP V vehicle on a full and open competitive basis. The contract will provide Customer Success Services consulting and 24x7x365 dedicated toll-free hotline support for the TASPD and EIOD systems, with solicitation release estimated for June 16, 2026, and award anticipated for August 1, 2026. The performance period runs from August 1, 2026, through July 31, 2029.

The contract is valued at $100 million on a firm fixed-price basis with work performed in Ashburn, Virginia. Elizabeth Scharen, the requirements contact, is reachable at elizabeth.m.scharen@cbp.dhs.gov or (703) 350-5310, and David Harrod serves as the Small Business Coordinator at (202) 553-6456.

Forecast text

CBP intends to procure hardware and software maintenance and support for Oracle products. TASPD and EIOD require Customer Success Services (CSS) Solution Support Center consulting services and a dedicated toll-free hotline to help resolve issues twenty-four hours a day, by seven days a week, by 365 days a year (24x7x365).

Acquisition Strategy: Full and open on NASA SEWP

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